Everything over passenger traffic in Germany
Quality criteria in the OEPNV
Quality criteria in the public local passenger traffic (OEPNV)
© Uwe Losse last updating 2006-10-21
The vehicle standard
The infrastructure
Cross-linking
Information
Price structuring and tariff
Travel comfort
Security
Environment
If the subjects of function offer a line or a region in the ÖPNV for the advertisement, those put Subject of function (traffic group, Zweckverband, etc.) a set of quality criteria firmly.
These quality criteria in the ÖPNV define those Subject of function. Which transport quality is to be achieved. The statement is still more important, how much is it costs.
Here specified and described the quality criteria are in the ÖPNV.
The technical equipment of the vehicles can strongly differently its. For the design of the vehicles there is the fundamental distinction after the cross-country to line vehicle and the Niederflurbus. Additional one technical entrance assistance like a lowering (Kneeling) of the vehicles at stops increase those Transport quality for the older ÖPNV - participants. In the Eisenbahnverkehr there is likewise substantial Design distinctions, e.g. Leichttriebwagen and as increase the Niederflurtechnik. Far requirements of the ÖPNV to the vehicle technology is the presence of places for bicycles, Buggy and wheelchairs. Signaling techniques, e.g. for a retaining desire.
The infrastructure refers to the existing traffic routes and stops or critical points. If sufficient large bus stations are present, there is to rain protection and sun protection for the passengers. Timetable information indications are present and are the critical points like that angeleg that a ebenerdiger entrance is possible.
Are short transitions between the different Verkehrsträgern and between the different Transporting enterprises possible.
The regular cross-linking of the vehicles used in the ÖPNV is very strong from the passenger noticed quality criterion. But is mostly a well developed infrastructure and a thought out information system necessarily. Ever repeatedly those different vehicles among themselves and also Traffic-carrier-spreading interlaced are the higher, the quality of the ÖPNV.
The information for the passengers takes one increasing meaning with the subjects of function and in the traffic groups for the ÖPNV. Investigations pointed out for a long time that the ignorance over the delay of a vehicle with the passengers as more disturbing are felt as those the actual delay of means of transport.
Therefore have themselves beside that Standard information media timetable notice, Timetable brochures and info. - centers establishes the dynamic passenger information as modern information medium. The dynamic passenger information informs the passenger about a aufwändiges technical system about the prospective appearance of the vehicle.
Further information media are that Internet or mobile phone.
During the price structuring the social interests are by law or regulation are certain (e.g. Pupil season tickets, free travel for severely disabled one, etc.) and the tribleached and operational interests too consider.
If the vehicles are working at full capacity (Rush hour) are it to offer senselessly special offers. By those Odd parity of the traffic stream and the UnoActo - Principle must the price system the interests of the Verkehrsgewerbes carry calculation. , like e.g. those Use of 9 - to entzerren clock ticket and the peak traffic. In addition, the tuning and harmonization that Tariffs at adjacent traffic groups is in Quality standard. Missing transition tariffs let a passenger fall into a deep hole and by the double loosening of a ticket are pre-programmed annoyance with the passengers.
The travel comfort depends substantially on the infrastructure, cross-linking, the vehicle standard and the assigned information technology.
The topic security is a basic need of humans. With it not only the security and the adherence to the quality standards of the vehicles and the critical points are meant. Also the topic guard service, camera monitoring in Vehicles and on the stops that promotes Safety feeling with the passengers in the ÖPNV.
The ÖPNV and the vehicles used there are considered in principle as pollution free. Here the ÖPNV scores in relation to the motorized individual traffic (WCO). The society demands by an increased Environmental need a ever more better Environmental compatibility. The employment of fuel-saving engines or alternative drive systems is honored by the passengers. The use of catalysts (also for Diesels) is already regarded as natural.
Further sides in the topic area characteristics: